Browse How Wallet Data Is Recorded
We collect only the account and transaction details needed to operate access and respond to your requests. During account creation, we may receive your phone number, verification result, login events and device details such as browser type or operating system. If you use DANA, OVO, GoPay
-
1
or QRIS, we keep the reference, status and receipt details needed to match a wallet action with your account; bank transfer and virtual account records can be handled in the same way. We do not need your full wallet password. Access may depend on local law,
-
2
and our policy applies where local law permits. We retain records for the period needed for account security, dispute handling and legal duties, then remove or anonymise them through our internal process. You can ask what we hold, request a correction, or ask a policy contact
-
3
to explain the applicable retention period.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.